FAQ

1. Who are GameXTemplate?

GameXTemplate is a studio specializing in gaming templates and services for design and coding. We also provide logo creation, banners, videos for websites, and basic SEO promotion. Our templates are primarily focused on MMO games such as MU Online, Metin2, Lineage 2, Perfect World, and WoW, but we are not limited to these categories.

2. What services does GameXTemplate offer?

We offer the following services:

• Website design, including gaming templates for MMO games.
• Website coding (HTML/CSS/JS).
• Logo creation, banners, and videos for websites.
• Basic SEO promotion.
• Custom solutions upon request.

3. What types of templates are available in the store?

We offer two types of templates:

• PSD Templates: Designs in Adobe Photoshop format that can be customized to your needs.
• HTML Templates: Pre-designed layouts using HTML, CSS, and JS code. Please note, these are not fully functional websites. To make them operational, they need to be integrated into a CMS. We do not provide assistance with CMS installation or integration.

4. Which games are templates available for?

Currently, our store offers templates for the following games:

• MU Online
• Metin2
• Lineage 2
• Perfect World
• World of Warcraft (WoW)

We can also create custom templates for other games upon request.

5. What are PSD files?

PSD files are Adobe Photoshop documents. Our PSD templates can be customized in Photoshop, allowing you to change colors, text, images, and other design elements.

6. What are HTML files?

HTML templates are pre-coded designs using HTML, CSS, and JS. Please note: these are not ready-to-use websites. To make them fully functional, they must be integrated and configured in a CMS. We do not provide assistance with CMS installation or integration.

7. Are prices listed only for the main page of the template?

Yes, prices are listed only for the main page of the template. Additional pages are available for purchase at the prices specified on the website.

8. How can I order services?

You can order services through the contact form on our website or by contacting us using the details provided on the “Support” page.

9. How can I buy a template?

To purchase a template, please contact us through the contact form or via the contact details provided. Currently, purchases are handled exclusively through customer support. After payment is confirmed, the template will be sent to your specified email address.

10. How much do the services cost?

The cost of services is listed on the “Pricing” page. If you need additional information, please contact us for more details.

11. Can I modify the template after purchase?

Yes, modifications can be made to the template by agreement. The scope of work and cost are discussed individually. Depending on the complexity, changes may be free or require additional payment.

12. Can I order additional pages?

Yes, you can order additional pages for the template at an extra cost. The price of additional pages depends on the complexity of the work.

13. Can I return a purchased template?

Digital products are non-refundable. Returns are only possible if the product is found to be defective or non-functional.

14. Can I order a custom design or template?

Yes, we offer custom design services to create unique templates according to your requirements and preferences.

15. Is support available after purchasing a template?

Yes, we provide technical support if you have questions about using the template. We do not provide assistance with CMS installation or integration.

16. How can I filter templates by category?

Our store has filters for PSD and HTML categories, as well as filters by games for which the templates are designed.

17. Are there any discounts on templates or services?

Information about discounts and promotions is posted on our website. Follow updates or contact us for the latest information.